We want you to love your purchase! If something isn’t right, we offer Returns & Exchanges under the following conditions:
Eligibility
You can request a refund or exchange within 48 hours of receiving the order if:
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The item is unused and in perfect condition
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Tags are still attached
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The product is not a sale or clearance item
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The product is not lingerie or items that cannot be returned for hygiene reasons
Non-Returnable Items
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Sale/discounted items
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Accessories
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Lingerie
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Items worn, washed, or damaged by the customer
Return Shipping
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Return shipping fees are the responsibility of the customer unless the product was defective or incorrect.
Refund Method
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Refunds are issued as store credit or exchange, depending on your preference.
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Cash refunds apply only if the item was defective or wrong.
How to Request a Return
Contact us via email or WhatsApp with:
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Order number
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Item name
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Reason for return
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Photos (if defective)
Our team will assist you quickly.